Tuff Coat Paint & Body Shop – Privacy Policy
Effective Date: August 7, 2025

1. Introduction
Tuff Coat Paint & Body Shop (“Tuff Coat,” “we,” “our,” or “us”) is committed to respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us—online or in person.

2. Information We Collect
We may collect the following categories of data:

• Personal Identification Information: Name, phone number, email address, and mailing address (e.g., when scheduling an estimate).
• Technical Data: IP address, browser type, operating system, and interaction behavior on our website.
• Usage Data: Information about your interaction with our site, such as pages visited and actions taken (e.g., clicking “Schedule Estimate”).
• Marketing Data: Your preferences for receiving updates, promotional offers, or service follow-ups.

3. How We Use Your Information
We use your data for purposes including:

• Service Fulfillment: To provide auto body repair, paint refinishing, towing coordination, and related services.
• Customer Support: To respond to inquiries, deliver estimates, and manage follow-ups.
• Operational Improvement: To analyze website usage and improve our services.
• Marketing: To send offers, updates, and newsletters (with opt-in consent).
• Legal Compliance: To meet applicable laws and insurance processing regulations.

4. How We Share Your Information
Your data may be shared under the following conditions:

• With Service Providers: Trusted partners (like tow companies or insurance adjusters) involved in service delivery.
• Business Transactions: In the event of a company transfer, sale, or restructuring.
• Legal Obligations: When required by law, regulation, or valid legal request.

5. Security of Your Information
We use reasonable administrative and technical safeguards to protect your data. While we strive to secure your personal information, no method of transmission or storage is 100% secure.

6. Your Data Protection Rights
Depending on your jurisdiction, you may have the right to:

• Access your data.
• Correct inaccurate data.
• Delete your data (where applicable).
• Restrict or object to processing.
• Request transfer of your data.

To exercise any rights, please contact us using the information provided below.

7. Cookies and Tracking
We may use cookies to enhance your browsing experience. You can configure your browser to reject cookies; however, doing so may limit some functionalities of our website.

8. Third-Party Links
Our website may link to third-party platforms (e.g., Google Maps, insurance sites). We are not responsible for their content or privacy practices. Please review their policies independently.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Revisions will be posted on our website with an updated effective date. Continued use of our services after updates constitutes acceptance.

10. Contact Us
If you have any questions or requests regarding this policy or your personal data, please reach out:

Tuff Coat Paint & Body Shop
📍 1701 N Military Trail, West Palm Beach, FL 33409
📧 Tuffcoat@aol.com
📞 +1-561-242-4370
🌐 https://tuffcoatwpb.com